Booking Terms

Booking Terms and Instructions:

Look for accommodation on our website via Villa menu, through our Villas guide. When you find the most suitable accommodation, check availability by selection of available period at calendar of selected Villa.

To proceed with reservartion, click BOOK NOW.

Once you check all booking details, please proceed by entering all personal contact information (full name, country, telephone, e-mail, number of adults )

To secure your reservation we require 30% down payment.

For reservations that were made 28 or more days before the beginning of the rental period, the following

conditions shall apply:

The advance payment of 30% of the total agreed accommodation price is due for payment

IMMEDIATELY if the payment method with credit card or Pay Pal is selected. If the payment via bank

transfer is selected, the advance payment has to be received by KLICK & BOOK within 3 (three) days;

The rest of 70% of the total agreed accommodation price is due for payment no later than 28 (twenty eight)

days before the beginning of the rental period if the payment is made by credit cards, bank transfer or

Pay Pal. If the payment in cash is selected (in villas where this is permitted; in case there is such a

possibility, it is offered during the booking process) the rest of 70% is due for payment immediately after

the guest’s arrival, and the guest is obligated to pay the rest immediately directly to the owner/ villa host.

There is no possibility to pay electronically (cards/Pay Pal) in the villa.

Accepted Payment Method for 30% down payment:

Credit card payment: Master Card, Visa, Maestro (with booking)

Bank transfers (with booking)

Pay Pal (with booking)

Accepted Payment Methods for 70% remaining payment:

Credit card payment: Master Card, Visa, Maestro (30 days before arrival)

Bank transfers (30 days before arrival)

Pay Pal (30 days before arrival)

With selection of bank transfer as payment method for 30% down payment, you will recive an email with all detailed instructions how to procced.

After receiving payment details, you are required to make payment within next few days, otherwise the reservation will not be confirmed.

All prices include VAT and tourist tax for all members of your group.

Security of Online Payments

While conducting payments on our web shop you are using WSPay – an advanced system for secure acceptance of credit cards on the Internet.

WSPay ensures complete privacy of your credit card data from the moment you type them into the WSPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, WSPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.

The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. WSPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.

All information collected by WSPay is considered a banking secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully

secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.

Security controls and operating procedures applied within the WSPay infrastructure not only ensure current reliability of WSPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

Once we've received your payment, you will receive an email confirmation (voucher).